Support CRM Service Level Agreements |
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In the Customer Support CRM each support ticket has a Level field allowing you to know the service level agreement for that customer. All lists of customer support tickets can be search by the service level agreement or sorted by them to make sure your support tickets are completed in the time required. You can add as many levels as needed for different service level agreement you may have with customers. |
Account & Contact Management Accounts Contacts Grouping Import & Export Sales Pipeline & Tracking Sales CRM Sales Tracking Sales Dashboard Customer Service & Support Software Customer Support CRM Case Management Service Level Agreements Calendar Adding Tasks Calendar & Task List Custom Fields API for Developers Document Storage Signup for FREE Now |
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