Support CRM Service Level Agreements

Support CRM Features     

In the Customer Support CRM each support ticket has a Level field allowing you to know the service level agreement for that customer. All lists of customer support tickets can be search by the service level agreement or sorted by them to make sure your support tickets are completed in the time required. You can add as many levels as needed for different service level agreement you may have with customers.


Account & Contact Management
    Import & Export

Sales Pipeline & Tracking
    Sales CRM
    Sales Tracking
    Sales Dashboard

Customer Service & Support Software
    Customer Support CRM
    Case Management
    Service Level Agreements

    Adding Tasks
    Calendar & Task List

Custom Fields

API for Developers

Document Storage

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